If you love fashion and working with people, a career as a Nordstrom sales associate may be an ideal fit for you. From ringing up customer orders to staying on top of the latest trends, this position plays a key role in growing the store’s business. Further below, we’re going to be covering the key responsibilities of this position as well as other additional important factors to consider with respect to the Nordstrom sales associate job description.
Nordstrom Sales Associate Job Description & Duties: What Does a Nordstrom Sales Associate Do?
Responsible for more than just ringing up customer purchases, Nordstrom sales associates ensure that their work area is well-maintained and stocked throughout the workday. In addition, this position also requires a high degree of interpersonal skills to be able to connect with fellow associates and customers to ensure a positive work environment.
Nordstrom Sales Associate Job Duties
As a Nordstrom sales associate, you will be responsible for ensuring that customers have a pleasant shopping experience while visiting your store. From greeting them as they arrive to assisting them with locating merchandise, you take a hands-on approach to keeping them satisfied. In addition, you will also be expected to help with other tasks like restocking and cleaning. The main responsibilities of this position include:
- Stocking merchandise and ensuring your workstation is well maintained
- Greeting customers as they arrive and thanking them for their patronage
- Helping customers locate merchandise
- Providing relevant sales information to customers
- Working to resolve customer complaints and involving management when necessary
Nordstrom Sales Associate Working Hours
In most cases, the Nordstrom sales associate is part-time only with hours ranging from 20 to 30 hours each week. At busier locations, occasional full-time positions may be available with hours of up to 40 each week.
During peak business periods like the holidays, overtime is often required for this type of position. In addition, many locations also have increased operating hours that may include overnight hours during special sales events.
Nordstrom Sales Associate Work Environment
The key thing to remember about the work environment as a Nordstrom sales associate is that you will always be working with people. This includes both fellow associates and customers in your daily interactions. For this reason, strong people skills are necessary for this position.
In addition, you will be on your feet for long periods of time and will be walking regularly. There is also some repetitive movement relating to folding and putting away merchandise as well. You should also have a basic working knowledge of computers to work the store cash register system.
Nordstrom Sales Associate Salary
The majority of Nordstrom sales associates earn an hourly pay of $10 to $12 an hour. In addition to their base compensation, many employees also earn a commission based on the merchandise they sell for their designated work area as well.
Besides the hourly pay rate and commission, Nordstrom sales associates are also eligible for special employee discounts on purchases made at their store. Full-time associates may be eligible for additional benefits like 401k, health insurance, and paid time off.
If you love making connections with customers, you should really consider checking out the available Nordstrom sales associate positions for yourself. From putting away new inventory to assisting customers with creating a new look, this position is one of the most important ones in the store. To find out more about openings in your area, check out the Nordstrom career page for more information.