One of the most popular positions at Starbucks currently is the barista. Responsible for much more than just preparing beverages, this position helps keep the store looking its best and works directly with customers. Before applying for a Starbucks barista career, it’s best to learn a little bit more about the Starbucks barista job description. Further below, we’re going to be covering the primary responsibilities of this job, as well as other relevant information like its work schedule.
Starbucks Barista Job Description & Duties: What Does a Starbucks Barista Do?
As a Starbucks barista, you will be responsible for a wide range of different tasks in your day-to-day interactions with your customers. From making custom orders to recommending new products, your routine can change in the blink of an eye. The below sections will cover essential elements relating to this position in greater detail.
Starbucks Barista Job Duties
With the barista position at Starbucks, you will be expected to adapt to the changing needs throughout the store rapidly. You can easily start off making beverages at the Frappuccino station before swapping spots with a fellow associate at the espresso bar. As a Starbucks barista, your primary responsibilities will include:
- Prepare coffee and tea beverages for customers
- Recommend potential product recommendations to undecided clientele
- Clean and maintain the store during downtime as needed
- Ensure that you are adhering to food safety procedures at all times
- Cash handling and accurately record customer order information
- Resolve customer complaints quickly and efficiently as they arise
Starbucks Barista Working Hours
Baristas at Starbucks work a wide range of different hours based on the staffing needs of the individual store. Typical time periods that you may be expected to come in include late nights, as well as early mornings. Baristas can be either full-time or part-time, with hours ranging anywhere from 20 to 40 hours each week. In rare cases, overtime may occasionally be required during busy periods.
Starbucks Barista Working Environment
Working as a barista at Starbucks will require extended periods of standing and walking around quickly. Also, you must be comfortable working in a fairly confined area with multiple other employees around you. Depending on the station you are assigned, you will be exposed to hot temperatures while operating various cooking equipment as well. While stocking and moving equipment, you will also be crouching throughout the day.
Starbucks Barista Salary
The starting pay for Baristas at Starbucks can vary considerably based on factors like your previous work experience. In most cases, baristas typically start at anywhere from $8 to $10 an hour. Full-time associates are eligible for benefits like 401(k), health insurance, and paid time off. In addition, all employees receive exclusive discounts and typically receive a shared portion of weekly tips as well.
Starbucks Benefits & Perks Offered
Starbucks offers numerous benefits to their employees, both full-time and part-time. Of course, your specific benefits will depend on your employment status, however, here is a full list of the benefits and perks offered to Starbucks employees.
- Stock and Savings: 401(k) plan including a company match, as well as discounted company stock and participation in their equity reward program, Bean Stock
- Health Coverage: Offers multiple choices for health, dental, and vision care. Also, health care and dependent care reimbursement plans, life insurance, disability, and accident coverage
- Parental Leave: Eligible employees welcoming a new child can receive paid time off through Starbucks’ parental leave program. They also provide adoption-expense reimbursement, up to $10,000 per child
- Paid Time Off (PTO): Employees are eligible for paid vacation days and partner and family sick time. Starbucks also observes 7 paid holidays, where employees are paid time and a half for working on those days
- Commuter Benefits: They offer ways for employees to take care of work-related commuting expenses, like transit passes
- Education: Offers eligible employees the opportunity to earn a Bachelor’s degree with 100% tuition coverage, coaching, and counseling through Arizona State University’s online programs
- Partner Assistance: Offers employees assistance with financial crisis resulting from illness, family death, natural disasters, or other extenuating circumstances
- In-store discount: 30%
- Coffee and tea markout: Eligible to receive a free pound of coffee or box of tea every week
- Partner networks: Brings together employees with common interests
- Recognition programs: Both formal and informal to recognize employees
- Care@Work by Care.com: Access to up to 10 backup care days for kids and adult per year
- Affiliate discounts
- Elite athlete program
- Spotify Premium Subscription
- On-Site gym, daycare, and dry-cleaning: For employees of the Starbucks Support Center
- Matching Gifts program: Up to $1,500 per fiscal year for eligible nonprofits
Required Skills & Experience
It’s important to know the required skills and experience that Starbucks will expect you to have in order to become a barista for them. These may include:
- Working well under pressure
- Possessing strong communication skills
- Being punctual
- Having strong planning skills
- Multi-tasking ability
- Customer service experience
- Food service experience
However, if you don’t possess all of these qualities, that doesn’t mean you can’t apply. With the proper training, you could be an excellent Starbucks barista, and the hiring manager will be able to recognize that through your application and interview.
What to Expect from Your Interview
Have you decided to apply to become a Starbucks barista, and landed an interview? Congratulations! However, we can all agree that interviews are nerve-racking, and you may be wondering what exactly to expect. We are going to give you some sample interview ques.tions that you may be asked, as well as some tips for answering each one.
Question: “What do you know about Starbucks?”
- Starbucks sells high-quality coffee and tea, as well as espresso, Frappuccinos, smoothies, and bakery/food items
- Starbucks started in Seattle in 1971
- They have a loyalty program called My Starbucks Rewards card for frequent customers. Loyal customers can receive perks through this, such as free food and drinks.
Question: “Tell us a little about yourself and your work experience.”
This can sometimes be a tough question to answer, as many people find it difficult to talk about themselves, especially their accomplishments. Here are some things to make sure you focus on:
- Tell them how your work experience directly relates to the Starbucks barista job description, especially if your experience isn’t in the coffee or food service industry
- This could include any customer service experience, retail experience, cash handling, or simply just working with people (including class projects!)
Question: “What is your greatest strength?”
Again, this can be difficult for some people to answer, because it requires you to brag about yourself. Here are some examples of well-thought out answers. However, the biggest tip is DON’T LIE! Don’t give them an answer that you know they want to hear, if it doesn’t apply to you. This will only make your job tougher in the long run, and they’ll be able to tell you lied if you’re hired.
- I am a quick learner. –> This will show them that it will be fairly simple to train you.
- I’m an excellent multi-tasker. –> This is huge to the job of a Starbucks barista, so it will show them you’re well-qualified.
- I work well under pressure. –> Again, this is essential to working at Starbucks.
Question: “Why do you want to work at Starbucks?”
- Talk about loving Starbucks products, and how you want to be able to represent them to the public.
- Talk about how Starbucks treats their employees and staff. Discuss the excellent customer service, as well as benefits associated with the company.
Our Final Thoughts: Starbucks Barista Job Description
If you enjoy a challenging work environment that rapidly changes, the barista position at Starbucks may be right for you. With responsibilities ranging from taking customer orders to preparing delicious coffee beverages, this position is best suited for individuals who thrive in an active environment. If you are interested in applying, consider checking out the Starbucks employment page.