What’s it Like to be a UPS Driver Helper?: Job Description & More

A popular job at UPS that is regularly posted during peak holiday seasons is the UPS driver helper position. Though this position can be very physically demanding, it comes with a full benefits package for full-time employees and a competitive hourly rate. This article will cover the entire job description. We have included in this guide: a UPS driver helper duties, work hours and salary.

UPS Driver Helper Job Description & Duties: What Does a UPS Driver Helper Do?

A UPS driver helper is hired to assist the UPS driver on the delivery route. This position is for peak holiday seasons, to help the driver expedite the delivery of packages from the truck to the customer at their home. Packages are organized within the vehicle, and the driver helper will quickly deliver the package to the customer’s door. While the driver is delivering the package, the UPS driver is getting the next package ready for delivery. Additionally, the temporary driver helpers are not allowed to drive the delivery vehicle.

The role of UPS driver helper is best reserved for candidates who thrive in a highly physical work environment. Besides assisting with package deliveries, you will also be expected to act professionally around customers at all times. With a bustling work environment and an excellent starting benefits package, this position is an ideal fit for workers who prefer to stay active.

UPS Driver Helper Job Duties

The core responsibilities of UPS driver helpers center around aiding with package deliveries. It’s important to note that this position is not responsible for operating the truck. Instead, they assist with loading and unloading packages. The primary job responsibilities of UPS driver helpers include the following:

• Loading and unloading the UPS vehicle
• Assisting the UPS driver with various package deliveries
• Maintaining an image that meets or exceeds company grooming standards
• Working directly with customers to relay information from the distribution center
• Other duties as assigned by the upper management team

UPS Driver Helper Working Hours

In most instances, UPS driver helpers work an average of 40 hours each week. Since this position relates to delivering packages, it’s important to note that some degree of scheduling flexibility is required. This is particularly true during periods of inclement weather where package deliveries can be significantly delayed.

In addition, busy holiday periods can increase the base hour requirements for this position. In some instances, UPS driver helpers may work as many as 50 hours a week. The total amount will vary based on the geographic area that you are working in.

Again, a UPS driver helper works during peak holiday seasons. This generally means from Thanksgiving to Christmas, the time when there is a heavy influx of package deliveries. These temporary driver helpers will be on call from 8 a.m. to 8 p.m. during weekdays. Because of this, there is no guaranteed amount of hours, however, you will generally receive a lot.

UPS Driver Helper Work Environment

The biggest thing to keep in mind about the UPS driver work environment is that it is highly physical. You will be walking for the majority of your shift and traversing stairs regularly. Also, you will be lifting packages regularly that may weigh as much as 75 pounds.

You should be comfortable operating basic mechanical equipment like a dolly and a truck lift mechanism. Another factor to keep in mind is that this position involves working in the outdoors. You will regularly be exposed to a wide variety of weather conditions ranging from snow to pouring rain.

Appearance Guidelines

UPS requires all employees to adhere to their standards, even temporary helpers. You will receive a policy book upon hiring. UPS will provide the uniform, but you must provide your own shoes. They recommend sturdy and slip-resistant black or brown leather ones. The UPS appearance guideline also states that men should not have beards or goatees, and women should have a hairstyle that is shoulder-length or shorter (or keep it up).

UPS Driver Helper Salary

The starting pay for the UPS driver helper position can vary significantly based on the area that you live in. In most cases, the median starting rate is around $11 an hour. However, some areas may start as high as $19 an hour. Previous work experience in a relevant field can significantly increase your chances of starting at a higher hourly rate.

It’s important to note that most UPS driver helper positions start out as seasonal only. Based on performance, many of these positions transition into permanent roles and earn a pay increase. For full-time employees, there is a wide selection of benefits available like a 401(k), health insurance, and paid vacation time.

Our Final Thoughts

Though the UPS driver position can be quite physically demanding, job applicants who thrive in a highly physical work environment will likely love this position. In addition, this position comes with a wide variety of valuable benefits and a decent starting pay rate as well. To find out more about potential UPS openings in your area, check out the UPS corporate career portal for more information.