For those of you who are interested in an entry-level retail career, the sales associate position may be worth checking out. The only core requirement is that you enjoy working with people regularly. Further below, we will be covering the Dillard’s sales associate job description and primary responsibilities, as well as other important factors like the base compensation.
Dillard’s Sales Associate Job Description & Duties: What Does a Dillards Sales Associate Do?
To be a successful Dillard’s sales associate, it’s important that you have a strong aptitude for working with people of all ages. You will be expected to make genuine connections with people and help ensure they are having a positive shopping experience. In addition, you will perform core responsibilities like manning the register as well.
Dillard’s Sales Associate Job Duties
The primary focus of Dillard’s sales associates is customer satisfaction. This includes activities like helping customers locate merchandise, addressing their concerns and escalating them as needed, and informing them of upcoming promotions. In addition, you will be expected to keep your work area clean and well-organized during downtime as well. The primary job responsibilities of sales associates at Dillard’s include:
- Working the cash register and making correct change
- Processing returns while adhering to store policy
- Helping customers with a variety of concerns
- Putting away merchandise and restocking as needed
- Informing customers of active and upcoming promotions
Dillard’s Sales Associate Working Hours
For the most part, Dillard’s sales associate positions are part-time only and work anywhere from 20 to 30 hours each week. In rare instances, sales associate positions can be full-time at larger locations and will work up to 40 hours each week.
Since this is a retail position, overtime is required during peak business periods. The most common time for this to occur is between Thanksgiving and Christmas. In addition, many stores are open overnight hours during special sales events around this time as well.
Dillard’s Sales Associate Work Environment
One of the most important things to remember about the work environment for Dillard’s sales associates is that you will always be on your feet. You will also be regularly walking around the store as you look for customers that need assistance.
Since this position works with people, it’s also very important that you have strong interpersonal skills. You will be working with both customers and fellow employees to make the shopping experience as enjoyable as possible.
Dillard’s Sales Associate Salary
The exact starting rate of a Dillard’s sales associate can vary slightly based on your previous experience. In addition, they also sometimes offer a slight premium for employees who know a second language. In most cases, Dillard’s sales associates start somewhere between $9.50 and $10.50 an hour.
Associates are also eligible to earn a commission for the products that they sell in their area. As for benefits, Dillard’s offers all of its employees an employee discount on in-store purchases. In addition, full-time associates are eligible for 401k, health insurance, and paid vacation time.
The sales associate position at Dillard’s is an excellent choice for individuals who love working with people and who have a knack for fashion. With job duties that primarily focus on customer satisfaction, your people skills will prove to be your most important asset with this position. If you want to learn more about these types of openings, check out the Dillard’s employment page for additional information.