If you are an experienced foodservice worker looking to expand into management, you may want to consider the assistant manager position at Dunkin’ Donuts. With a wide selection of benefits and decent starting pay, this position has a lot to offer. In our article, we’re going to cover Dunkin’ Donuts assistant manager job description, and other important details that may be of interest to you.
Dunkin’ Donuts Assistant Manager Job Description
To be successful as an assistant manager, you will need to be able to change tasks quickly. You may start your day by making deposits and end it working in the kitchen area with fellow members of the crew. With a wide range of benefits and a challenging work environment, it’s an excellent career opportunity to consider.
Job Duties
As an assistant manager, you will be responsible for a broad range of tasks directly relating to the day-to-day operations of the store. You will be directly reporting to the store manager and will assist with things like making cash deposits, conducting interviews, and building maintenance. The primary responsibilities of the Dunkin’ Donuts assistant manager position include:
- Managing register cash positions and conducting bank deposits
- Putting away truck deliveries and ordering product shipments
- Ensuring all employees are adhering to company food safety standards
- Addressing customer concerns quickly and efficiently
- Working directly with the store manager to meet store sales goals
Working Hours
Dunkin’ Donuts assistant manager positions are full-time only and work a minimum of 40 hours each week. With this position, overtime is frequently required with most positions averaging five or so hours of overtime each week.
When the store manager goes on vacation, the hours for this position may be bumped up to as much as 50 in a week. This largely depends on the size of the store and the number of employees available to absorb the increased workload.
Dunkin’ Donuts Assistant Manager Work Environment
To be successful in your role as a Dunkin’ Donuts assistant manager, you must be comfortable working directly with both fellow employees and customers. You will be regularly handling upset customers and must work to address their concerns as quickly as possible.
In addition, this position involves lots of walking as well as working in both hot and cold areas. You should also be comfortable lifting packages that weigh as much as 50 pounds during truck deliveries.
Dunkin’ Donuts Assistant Manager Salary
The average starting pay for most positions is somewhere $16.73 an hour. Possessing a valid food safety certification like ServSafe can sometimes increase the starting pay slightly as well.
It’s important to note that all Dunkin’ Donuts locations are franchised. This means that the base starting pay, as well as the benefits package, can vary significantly from location to location. In most cases, assistant managers are eligible for benefits like health insurance, 401k, and vacation. In addition, performance-based bonuses for store growth are also often available.
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Conclusion
The role of assistant manager is reserved for candidates who already have some degree of foodservice experience. Responsible for a broad range of tasks, this challenging career choice is a great option for job seekers who love to stay busy. To find out what locations may be hiring for your area, check out the Dunkin’ Donuts careers page.
FAQs
An Assistant Manager at Dunkin’ Donuts oversees daily operations, assists the store manager, and ensures a quality customer experience.
What are the main duties of this position?
Duties include managing staff, handling customer service, overseeing inventory, ensuring store cleanliness, and assisting with financial tasks like budgeting and sales reports.
Do I need previous experience for this role?
Previous experience in food service or retail management is usually preferred, but not always required.
What is the typical salary for a Dunkin’ Donuts Assistant Manager?
Salaries vary based on location and experience but are generally competitive within the fast-food industry.
Are there opportunities for career advancement?
Yes, Dunkin’ Donuts often promotes from within, so there are opportunities to advance to higher management positions.
What kind of hours will I work?
Hours can vary, including early mornings, late evenings, weekends, and holidays, typical of the food service industry.
Does Dunkin’ Donuts offer any employee benefits?
Benefits can include health insurance, retirement plans, and employee discounts, but these may vary by franchise and location.
What skills are important for an Assistant Manager?
Key skills include leadership, customer service, communication, organizational ability, and basic financial acumen.
Is there training provided for the Assistant Manager role?
Yes, Dunkin’ Donuts provides training programs to equip assistant managers with the necessary skills and knowledge.
How can I apply for an Assistant Manager position at Dunkin’ Donuts?
Applications can be submitted through the Dunkin’ Donuts careers website or by inquiring at local Dunkin’ Donuts stores.
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