Operations Manager Job Description, Qualifications and Outlook | Job Descriptions WIKI Job Descriptions WIKI

Operations Manager Job Description, Qualifications and Outlook

The operations manager job description essentially entails making sure that several production departments involved in the development of a project are able to work together flawlessly. Operations managers serve as liaisons between these departments. They are also meticulous coordinators who can direct a project throughout its entire production process. Their final objective is to make sure that the end results are impeccable.

Job Overview: What Does an Operations Manager Professional Do?

The operation manager position is meant for dedicated professionals. They must have the necessary experience to follow a project through each step of its development process. This may entail supervising the production process of a finite product or the main steps of a professional operation.

operations manager job description

Operations Manager Job Duties

  • Facilitating communication between several departments of a company that operate in the development process of a project.
  • Analyzing the development process as a whole with the aim of identifying problem areas that may affect final results, finding valid solutions for the identified problems areas and implementing them in a timely manner.
  • Training the company staff, as well as department managers with the aim of eliminating the identified problems.
  • Making sure that a project is in line with all of its requirements, as well as ensuring that all targets are met.
  • Serving as the main liaison between the company’s departments and upper management. It enters the operations manager job description to be able to report the current state of a project’s development to higher-level managers. In addition, they must have a thorough plan for optimization.
  • Putting any new policies into practice in each of the departments in their command. The main goal is assuring fast assimilation and immediate implementation.
  • Providing a solid leadership model for the employees and encouraging them to meet their targets. As well as detecting skill and performance gaps in employees and adapting the recruitment process to avoid these altogether.
  • Developing production plans that assure that targets and production requirements are met accordingly.

Operations Manager Job Essential Skills

Professional Skills. Operations managers must have a comprehensive knowledge of the entire development process required to complete a project. They must serve as role models for both the employees and the department managers, which means that their professional skills must be impeccable.

Leadership Skills. Coordinating several departments and organizing them so that they work together successfully requires solid leadership skills. The operations manager must motivate employees to meet their professional objectives and inspire them to thrive.

Communication Skills. Operations managers are the main liaison between the project development departments and upper management. This entails that they must be able to communicate the state of the projects to high-level managers and then implement their demands in the development process. Thus, they must communicate efficiently with both upper management and employees to ensure the successful development of their projects.

Team Work. An important element of the operations manager job description it that this professional must help connect departments working together to achieve targets and optimize production. As such, they must instill the idea that each department is working towards a collective goal.

Planning Skills. As they will develop long-term production plans for the departments they oversee, operations managers must have excellent planning skills. They must anticipate potential problems and implement techniques that can eliminate these from the process.

Problem Solving Skills. A good operations manager must be able to find valid solutions for any problem that may arise during the development process. As such, solid problem-solving skills are key for carrying out the responsibilities that come with this position.

Becoming an Operations Manager Professional

As we have exemplified above, the operations manager job description portrays specialists in their professional field. Moreover, this type of position is tailor-made for employees who have started out at an entry-level and have advanced through the career hierarchy gradually. Thus, they have a first-hand experience of working in the departments they are coordinating.

Qualifications and Training

The specific qualifications necessary for meeting the full set of requirements in the operations manager job description are in line with the main sector of the company. As such, business operations managers, for example, must have solid business credentials. In addition, they must have management experience to be properly qualified for the position.

Construction operations managers, for example, must have advanced formal training in the construction industry. On the other hand, HR operations managers must be proficient in Human Resources. The general qualifications that any type of operations manager must have are an advanced degree in the professional sector they will oversee, management experience, and extensive experience in the professional sector they will coordinate (this usually entails former entry- and mid-level positions in this sector).

Work Experience

The operations manager position is only suited for candidates who have an extensive experience in their professional field. In addition, they will be expected to have previous experience in a management position. As such, this type of job is not suitable for recent graduates.

However, every part of the candidates’ professional experience may serve as employment qualifications. Since this position requires knowledge of entry- to mid-level positions, internships and project-based jobs may actually constitute an advantage for potential candidates.

Working Hours

Operations managers typically abide by the standard corporate work hours. However, potential candidates should expect to have a flexible component in their overall work schedule.

If a problem arises in the development process, they must act promptly to find solutions for it in a timely manner. This may entail putting in some extra hours now and then, which they must be ready for.

Job Outlook & Advancement Opportunities

As we have mentioned above, the operations manager position is not limited to just one industry. The operations manager position can be in Business, IT, Sales, HR, Construction and more.

The Operations Manager mean salary is $78,232 per year, so aside from the satisfying financial compensation, the operations manager position is extremely rewarding from a professional standpoint. It provides employees with a sense of accomplishment and the opportunity to coordinate the entire development process of a project.

Moreover, it is an excellent position to acquire relevant management experience. Senior operations managers can aspire to upper management positions such as regional manager or even general manager.


To sum up, the operations manager job description entails rigorous knowledge of the development process required to complete a project. This position is included in a wide range of professional sectors, ranging from production and manufacturing and all the way to business, IT, and HR. It is a very rewarding job, both financially and professionally, which makes it an excellent career objective to aspire to.

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