For many people, McDonald’s is one of the first places to start earning work experience. For beginners as well as part-time job seekers, one of the best positions to start is the crew member.
We’re going to be exploring McDonald’s crew member job description and the key job duties associated with this position.
In addition, we will also be covering important factors like the work environment and the average starting pay.
McDonald’s Crew Member Job Description & Duties: What Does a McDonald’s Crew Member Do?
To be a successful McDonald’s crew member, you’ll need to be able to adjust to a dynamic work environment and process orders quickly.
You should also have a natural talent for interacting with people and enjoy working in a challenging work environment.
McDonald’s Crew Member Job Duties
As a crew member at McDonald’s, you will be responsible for a broad range of different tasks. One of the most common areas new employees start off is the food production line.
You will regularly prepare a variety of different sandwiches and be responsible for ensuring food safety procedures are followed.
You may also be expected to operate cash registers and hand out food and drinks to customers as well. Here are the main duties and responsibilities of service crew in any McDonald’s location.
- Greet customers as they enter and thank them for their business as they leave;
- Ensure food safety standards are being followed;
- Prepare food according to the burger chain’s specifications;
- Clean and maintain designated area during downtime;
- Take customer orders correctly and efficiently;
- Resolve customer complaints as necessary by redoing their order.
McDonald’s Crew Member Working Hours
The working hours for crew members at McDonald’s can vary significantly. For part-time employees, you can expect to work anywhere from 20 to 30 hours each week.
Usually, you can ask for how many hours you would like to pull in a week, which could be anything from one to 35 hours.
Full-time employees will likely work an average of 32 to 40 hours. Most locations will not allow you to work more than 40 hours per week.
But in rare instances, overtime may be required. The most common cause for overtime is the opening of a new store where employees are temporarily being transferred to address staffing needs.
For crew members, this is not as common of an occurrence.
McDonald’s Crew Member Work Environment
To be a successful crew member at McDonald’s, you should be comfortable working in a wide range of challenging work environments.
The kitchen is a very popular section for new employees to start but it is very hot and cramped.
If you’re working in a cash register position, you will be in a stationary spot and will need to be able to keep track of multiple groups of people.
A small degree of computer knowledge is necessary to operate the store’s POS system. For all positions, you will frequently be picking up objects that are close to the ground and making a series of repetitive movements.
McDonald’s Crew Member Salary
So, how much does McDonald’s pay its crew members? For many years, McDonald’s has been known for its chronically underpaid workers.
But thanks to the Fight for $15 national campaign to raise the minimum wage to $15 nationwide, the fast-food giant has agreed to make some changes. It recently promised to up its employees’ hourly rate to $1 above the minimum wage of the state the restaurant is operating in.
What’s more, the starting pay range for a McDonald’s crew member can vary substantially. The reason for this is that many McDonald’s locations are franchised and set their own starting pay rates.
Currently, the average starting pay for Mcdonald’s crew members varies between $8 and $9 an hour.
Full-time employees may become eligible for a wide variety of benefits. Some common examples include paid time off, health insurance, and a generous match on 401k.
In addition, McDonald’s offers an National Employee Meal Discount (30% off) to all its employees at participating (franchised) restaurants.
For those of you who thrive in a bustling work environment, the crew member position at McDonald’s may be perfect for you.
With day-to-day tasks that includes taking orders as well as basic food preparation, this position is best-suited for people who like to keep themselves busy in a fast-paced context.
To learn more about available crew member positions in your area, consider checking out the McDonald’s employment page.
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